General information01
Styrkero is the trading name under which Styrkero Hälsa AB, Huskvarnavägen 80, 554 54 Jönköping, Sverige, conducts its business. The seller identity, contact methods, and registration details can be found on our legal information page as well as in your order confirmation. Return shipments are accepted solely at the specific address provided following your return request. Please do not send parcels to any other address under any circumstances.
Website use02
Customers must be at least 18 years of age. This website and the recovery products are intended for individual, non-commercial use, unless agreed otherwise in writing. We reserve the right to decline, restrict, or cancel an order if information cannot be verified, if an item is out of stock, or if irregular activity is suspected. In such cases, any payment made will be refunded promptly.
Pricing, taxes, and customs duties03
All prices are stated in SEK. Applicable shipping costs are clearly shown at checkout before final order confirmation. We reserve the right to correct obvious pricing errors prior to dispatching items, in which case you will be given the option to complete the purchase at the correct price or cancel the order free of charge.
3.1 VAT and customs duties
For deliveries within Sweden, value-added tax is included in the stated prices where required. For shipments outside Sweden, any customs duties, local taxes and import fees are levied by the destination country and must be paid by the recipient. Shipments rejected during customs clearance are handled as standard returns, with incurred shipping costs deducted from the refunded amount.
Payment terms, ordering and confirmation04
We accept payment via Bank transfer. No payment card or bank account details are stored in our web system.
4.1 Order placement and acceptance
Your order is registered when you complete the checkout process. An order confirmation containing the order number will then be sent by email. The binding purchase agreement only takes effect once the goods have been dispatched and a delivery confirmation has been sent to you by email. Until this point, we reserve the right to decline the order and refund any funds paid.
4.2 Failed or incomplete payments
An order where payment is missing or cannot be verified will not be processed. If cash on delivery or payment upon receipt is selected, unclaimed or rejected shipments are returned to us, whereupon the purchase is cancelled.
Privacy protection and handling of personal data05
We process the personal data necessary to handle your order, answer your inquiries and safeguard site security in accordance with our privacy policy. Our use of cookies and related technology is set out in the cookie policy. Each document forms an integral part of these general terms and conditions.
Product use, safety precautions and personal use06
Please use each preparation or ointment strictly according to the instructions on the website, product packaging and enclosed leaflet. Keep products out of reach of children, unless the product is explicitly formulated for them. Photographs display the goods we offer. Color reproduction depends on your display, which is why minor discrepancies in shade cannot be considered a defect.
6.1 Storage, expiry and disposal
Store your daily routine according to the instructions stated on the packaging. If the product bears a best-before date or expiry date, it should not be used after this date. Empty containers and used products should be recycled in accordance with local waste disposal regulations.
No medical advice07
The information on this website must under no circumstances be construed as daily routine, dietary or professional advice. The descriptions clarify the nature of the substances and intended use but do not constitute guarantees regarding health benefits. We advise you to consult licensed complementary support before consumption or application if you are pregnant, breastfeeding, undergoing a daily routine or have an active vitality condition requiring special consideration.
Discount codes and promotions08
A price offer on the website applies only to purchases made during the specified promotional period and cannot be combined with other discounts, unless stated otherwise. Promo codes must be entered at checkout before completing payment and cannot be applied retroactively. Complimentary gifts received as part of a promotion must be returned in undamaged condition together with the other items in the event of a return.
Shipping and delivery09
Available shipping methods, estimated transit times and fees are specified on the shipping and delivery page. Delivery times are approximate, calculated in business days following dispatch, and do not constitute a commitment to a specific arrival date. An order containing multiple items may arrive split across separate shipments.
Delivery notification and transfer of shipping risk10
We remain responsible for the condition of the goods until the carrier has delivered them to you or to an authorized recipient at the specified address. The risk of damage or loss then transfers to you. Obvious transit damage must be reported to [email protected] as soon as possible and no later than 48 hours, accompanied by photographic evidence. Please ensure that the delivery address is stated correctly: for packages returned due to an incorrect address or failure to collect the shipment, incurred shipping costs will be deducted from the refund.
Returns, refunds and buyer protection11
You are entitled to return an item within 45 days of receipt in accordance with the terms set out on the returns and refunds page. Please request a return authorization number in advance and send the product exclusively to the address we provide. The refund covers the purchase price of the item. Original shipping fees are only refunded if the return was caused by our error or a defective item. The statutory right of withdrawal in your country of residence remains unaffected.
Warranty and product conformity12
Delivered items must match the description on our product page and be in flawless condition upon receipt. In accordance with Swedish consumer sales law, a three-year statutory warranty applies to original manufacturing defects. Complaints cover packaging defects, incorrect contents, or defective jars and containers, but do not cover normal wear and tear, improper storage in damp or warm areas, or opened packages with a broken seal. Any item showing a manufacturing defect within the statutory warranty period in your country of residence will, following our inspection, be replaced, repaired or refunded. Normal wear and tear, improper handling or damage caused after delivery are not covered by this commitment.
Terms of website use13
It is not permitted to use the website for fraudulent orders, to disrupt its operation, to collect other customers' information, or to distribute unlawful, misleading or offensive material. We reserve the right to deny access to visitors who violate these rules.
Intellectual property14
All text, photographs, illustrations, trademarks and software on this website belong to Styrkero Hälsa AB or its licensors. You are permitted to view and print pages for your own personal use. Any form of reproduction, distribution or commercial use requires our prior written consent.
Third-party websites and links15
The website may provide links to external sites beyond our control. We assume no responsibility for the content, terms or technical operation of such websites. The inclusion of a link should not be construed as an endorsement or recommendation of their material.
Customer reviews and submitted material16
The reviews on the website are written by customers who have tested the products. They reflect individual recovery experiences and do not promise identical outcomes for everyone. By submitting a written review, a photograph or a message, you grant us the right to reproduce it on the website free of charge, accompanied only by your first name. We remove reviews upon request and refrain from publishing texts that violate the law or disclose another person's personal information.
Disclaimer of warranties17
This website is provided on an as-is basis. While we strive to ensure that information is accurate and up to date at all times, we make no guarantees that the system will remain uninterrupted or free from technical disruptions. The statutory right of complaint regarding ordered goods remains entirely unaffected by this clause.
Limitation of liability18
Styrkero Hälsa AB is not liable for indirect losses, lost profits, or consequential damages. Total vitality for active individuals is under all circumstances limited to the amount paid by the customer for the specific order. Our vitality for active is unrestricted in the event of damages caused by intent or gross negligence, in cases of personal injury or harm to life and health, and where statutory law prohibits limitation of liability. In all other respects, our liability is limited to foreseeable losses customary for contracts of this nature.
Indemnification19
You agree, to the extent permitted by applicable law, to indemnify and hold us harmless against third-party claims arising from your breach of these terms or from materials you have provided to the website.
Applicable law and dispute resolution20
These general terms and conditions are governed by and construed in accordance with Swedish law, with the National Board for Consumer Disputes (ARN) and competent general courts in Sweden serving as the forum for dispute resolution. If a dispute cannot be resolved amicably through direct contact with us, legal action may be brought before a competent court at the seller's domicile. As a consumer, however, you always retain your right to initiate legal proceedings or appear before a court in your country of residence. Mandatory consumer protection laws in your home country always take precedence over anything otherwise stipulated in this agreement.
Electronic communications21
Written order confirmations, delivery notices, invoices, and notices regarding these terms are sent to the email address you provided at the time of purchase. Please ensure your details remain up to date and check your spam folder. A message sent to the specified address is deemed duly served upon you.
Assignment22
We reserve the right to assign our rights and obligations under this agreement to a successor business entity, provided that your rights are not thereby restricted. You may not assign your obligations or benefits without our prior written consent.
No waiver23
Our failure at any time to enforce an individual provision of these terms does not constitute a waiver of the right to enforce its compliance at a later date.
Severability24
Should individual clauses of these terms and conditions be declared invalid, the remaining provisions remain fully applicable. The invalidated rule is then replaced by a statutory provision that best reflects the original intent.
Termination25
We reserve the right to close a customer account or decline new orders if a buyer breaches these terms. This does not affect shipments that have already been dispatched.
Entire agreement26
These terms, attached policies, and your received order confirmation constitute the entire agreement between the parties regarding the order. In the event of any linguistic discrepancies, the text on the website where the purchase was completed takes precedence.
Contact information27
For questions regarding these terms, please contact [email protected], +46 919 746 631, or the website contact form. Our postal address is Huskvarnavägen 80, 554 54 Jönköping, Sverige.
- Merchant
- Styrkero Hälsa AB
- Registered address
- Huskvarnavägen 80, 554 54 Jönköping, Sverige
- [email protected]
- Phone
- +46 919 746 631
Styrkero