Name: Styrkero
Address: Huskvarnavägen 80, 554 54 Jönköping, Sverige, SE
Telephone: +46 919 746 631

You have the right to return items purchased from Styrkero within 45 days of receipt, for any reason, provided the item is unused and remains in its original packaging. This page explains the terms, procedure, cost breakdown, and how refunds via bank transfer are processed.

! Please note: request a return authorization number before sending back any goods, and only use the return address we provide. Shipments sent to any other address cannot be linked to your order.

45-day refund guarantee01

The right of withdrawal is valid for 45 days from the date the parcel was received. This applies whether the item was damaged in transit, is defective, differs from what was ordered, or if you simply change your mind.

Return conditions02

Damaged or defective product: a replacement item is offered or a full refund including original shipping costs; please attach photographic evidence to your message.
Incorrect item delivered: we promptly arrange delivery of the correct product and cover return shipping costs for the incorrect item.
Exercising the right of withdrawal requires that the item is unused and kept in unopened original packaging with intact seals and labels. Return postage is arranged by the buyer, and the original shipping cost is non-refundable.
Daily routine items with broken seals, which for health or hygiene reasons cannot be resold, are not covered by the right of withdrawal unless they exhibit original defects.

For strict health, hygiene, and safety reasons, all opened or perforated packages of dietary supplements, powders, and muscle creams are exempt from the right of return and withdrawal. If a seal is broken, the item cannot be resold and the return will be rejected.

How to make a return03

Please contact us within 45 days of receipt via [email protected] or phone +46 919 746 631. State your order number, reason, and photographic evidence in the event of transit damage.
We will respond within one business day with a specific return number and the designated return address.
Place the product in its original box, enclose a note with your assigned return number, and seal the package carefully.
Send the package to the specified address and notify us of the tracking code by email. Keep the drop-off receipt until the refund is completed.

Refunds and processing time04

Within 3 business days of arrival, the goods are inspected, and a confirmation is sent via email. The refund is issued using the same payment method used at the time of purchase: for cash on delivery, the refund is executed via bank transfer to the specified account, and for prior bank transfers, the funds are returned to the same account. The credit institution usually posts the amount within 1-5 business days.

Exchanges and cancellations05

If you wish to exchange for a different formulation, please follow the return instructions and place a new order. The returned item is credited upon receipt. Cancellations are permitted free of charge until the shipment has departed: please notify [email protected] with your order number.

Questions about this policy06

Feel free to contact us by email at [email protected] or by phone at +46 919 746 631 during Monday-Saturday 09:30 - 18:15. All inquiries are handled within one business day.

Merchant: Styrkero Hälsa AB
Registered address: Huskvarnavägen 80, 554 54 Jönköping, Sverige
Email: [email protected]
Phone: +46 919 746 631